Costco Connection

May 2005
VOLUME 20 ■ NUMBER 5

DEPARTMENTS

Food & Wine

2 Feast on Mom’s Day
by Marcy Goldman

Inside Costco

13 Costco customer service

17 Member Services Update

Travel
16 Kid cruises

Arts & Entertainment
19 Book Buyer’s Pick
20 Book Previews

20 Book Look
21 Merit Badge Handbook

22 DVD Previews

25 The Consumer Connection by David Horowitz

26 The Financial Connection

by Suze Orman

BUYING SMART, PAGE 8

The Costco Connection is published by Costco Wholesale. All facts, opinions and statements appearing within this publication are those of the writers and editors themselves, and are in no way to be construed as statements, positions or endorsements by Costco Wholesale or its officers. Publishing offices are located at 999 Lake Drive, Issaquah, WA 98027. Information in The Costco Connection is gathered from sources considered to be reliable, but the accuracy of all information cannot be guaranteed. Copyright © 2005 Costco Wholesale. Products advertised may not be available at all locations at time of publication.

4 COVER STORY Down—but not out

Rising from the ashes

of death, disaster or

destruction is no mean feat. It takes

smarts, luck and remarkable

DAVID W. MOSER PHOTOGRAPHY

courage. Six small businesses that

were hit by tremendous challenges

yet beat the odds to survive are the

recipients of the first-ever Costco

Connection Phoenix Awards—and

they share their inspirational tales.

19Tim of all trades BY RICHARD DEITSCH

23Call him Mr. Poitier BY TOD JONES

What hasn’t NFL star/television and radio

With 50 films on his acting résumé, Sidney

host/attorney Tim Green done? Become a

Poitier is clearly one of the most respected

bestselling author? Wrong. His latest, Exact

and beloved luminaries of American film.

Revenge, is this month’s Book Buyer’s Pick.

21“Can’t” never did anything BY IRENE MIDDLEMAN THOMAS

Lauren Grandcolas died on September 11,

2001. In her honor, Lauren’s two sisters

collaborated to complete her book You Can

Do It: The Merit Badge Handbook for

Grown-Up Girls.

SIDNEY POITIER PAGE 23

INSIDE COSTCO

8Buying Smart: Let’s get digital!

BY PAT VOLCHOK

Costco carries an assortment of digital cameras

that focus on everyone from the beginner to the

professional—and shutterbugs in between.

10Guide to digital cameras BY DAVID WIGHT Making the switch from film to digital photography might be easier than you think.

12The picture of savings BY DAVID WIGHT More and more professional photographers are capturing the benefits and value of digital processing at Costco 1-Hour Photo.