May 2005
VOLUME 20 ■ NUMBER 5
DEPARTMENTS
Food & Wine
2 Feast on Mom’s Day
by Marcy Goldman
Inside Costco
13 Costco customer service
17 Member Services Update
Travel
16 Kid cruises
Arts & Entertainment
19 Book Buyer’s Pick
20 Book Previews
20 Book Look
21 Merit Badge Handbook
22 DVD Previews
25 The Consumer Connection
by David Horowitz
26 The Financial Connection
by Suze Orman
BUYING SMART,
PAGE 8
The Costco Connection is published by
Costco Wholesale. All facts, opinions and
statements appearing within this publication
are those of the writers and editors themselves, and are in no way to be construed as
statements, positions or endorsements by
Costco Wholesale or its officers. Publishing
offices are located at 999 Lake Drive,
Issaquah, WA 98027. Information in The
Costco Connection is gathered from sources
considered to be reliable, but the accuracy of
all information cannot be guaranteed.
Copyright © 2005 Costco Wholesale.
Products advertised may not be available
at all locations at time of publication.
4
COVER STORY
Down—but not out
Rising from the ashes
of death, disaster or
destruction is no mean feat. It takes
smarts, luck and remarkable
DAVID W. MOSER PHOTOGRAPHY
courage. Six small businesses that
were hit by tremendous challenges
yet beat the odds to survive are the
recipients of the first-ever Costco
Connection Phoenix Awards—and
they share their inspirational tales.
19Tim of all trades
BY RICHARD DEITSCH
23Call him Mr. Poitier
BY TOD JONES
What hasn’t NFL star/television and radio
With 50 films on his acting résumé, Sidney
host/attorney Tim Green done? Become a
Poitier is clearly one of the most respected
bestselling author? Wrong. His latest, Exact
and beloved luminaries of American film.
Revenge, is this month’s Book Buyer’s Pick.
21“Can’t” never did anything
BY IRENE MIDDLEMAN THOMAS
Lauren Grandcolas died on September 11,
2001. In her honor, Lauren’s two sisters
collaborated to complete her book You Can
Do It: The Merit Badge Handbook for
Grown-Up Girls.
SIDNEY POITIER
PAGE 23
INSIDE COSTCO
8Buying Smart: Let’s get digital!
BY PAT VOLCHOK
Costco carries an assortment of digital cameras
that focus on everyone from the beginner to the
professional—and shutterbugs in between.
10Guide to digital cameras
BY DAVID WIGHT
Making the switch from film to digital
photography might be easier than you think.
12The picture of savings
BY DAVID WIGHT
More and more professional photographers are
capturing the benefits and value of digital
processing at Costco 1-Hour Photo.
15Member Services guide
Review this handy list for service
benefits and contact information.
18Savings on health care
The Medical Savings Card provides
a way for Costco members to receive
substantial savings on health-care services.
27Rebates redux
BY WILL FIELD
Costco’s rebate program through costco.com
streamlines the process.
Watch for this alert to
articles appearing only
in the online edition.