inside costco
The online
treasure hunt
New products and
features at Costco.com
COMSTOCK
THERE’S ALWAYS SOMETHING new at
Costco.com. Exciting products are added to
the site every day, and improvements are
made to make finding and purchasing them a
joy. Here’s a look at this warehouse without
walls, including some great products featured
this holiday season. Check out the sidebar for
cool new tools to make your shopping safari
much more fun and productive.
star scale) and comments are submitted by
others who have purchased the product.
refund. Refund instructions are listed on the
Web site.
Great new products
“We’re very excited about our holiday
lineup this year,” says Ginnie Roeglin, a
Costco senior vice president who oversees
Costco.com.
“You’ll find something on Costco.com for
everyone on your list. We have all of the latest
electronics, such as Garmin GPS, TVs, Blu-ray
Disc players, cameras and computers. But we
also carry a wide variety of other items, including furniture, gourmet foods, housewares, jewelry and watches, sports and exercise
equipment, wine cellars and outdoor items. We
also have a great selection of gift baskets,
including our beautiful Holiday Tower from
The Fruit Company, for delivery to the recipient’s home or office.”
If you expect to see a mirror image of
Costco warehouses, you are in for a surprise.
Costco.com doesn’t seek to copy the warehouse experience; instead it offers alternative
items, as well as thousands of things a warehouse couldn’t hold.
Costco’s reliability
A hallmark of Costco shopping is the
security of knowing that any purchase is
backed 100 percent by the company.
Members who are dissatisfied with a purchase need only return it to receive a full
refund. Purchases on Costco.com are backed
by the same policy. Items can be returned via
mail or taken to the local warehouse for a
The key to finding deals
Since ne w items and super offers are changing regularly at Costco.com, it’s imperative that
the savvy shopper stay informed on what’s
available. You can bookmark the site and set
your clock to visit it on a regular basis, or make
life easier and sign up for e-mail alerts.
Go to Costco.com and enter your e-mail
address on the right sidebar menu. C
Costco.com’s cool tools
THE WEB WIZARDS at Costco.com are
always looking for new ways to improve
your online shopping experience. Below
are some recent additions.
Sharing experiences
Ever wonder before you buy what other
people think about a product? Ratings and
reviews are now featured with most items on
Costco.com. These ratings (based on a five-
• “In the Warehouse” section
Click on “In the Warehouse” at the top
of Costco.com’s home page and you’ll find
an entire menu of information relating to
what’s available at warehouses across the
country. Click on “What’s New at Costco”
and you’ll see the latest items Costco buyers are most excited about. Click on
“Special Events” and you can check any
region in the United States to see what
special roadshow offerings will be coming
to your town.
• New, improved warehouse locator
Click on “Locations” for an intuitive
approach to finding where Costco warehouses are located. The locator features
helpful search capabilities, including limiting by offered services, maps and more.
• Business Delivery
Shop for thousands of items not available at the warehouse, available for delivery to your business.
• Rebates
Look for items that offer rebates and
submit a rebate online.
• Costco publications
Looking for sumptuous new recipes for
your holiday meals? See the latest Costco
cookbook, Home Cooking The Costco Way,
or search for great recipes from all Costco
cookbooks. You’ll also find current and back
issues of The Connection, as well as handy
resource guides and more. Go to Costco.com
and click on “Costco Connection Magazine.”
Visit Costco.com often to see what
else is new!
