and canes are not typically considered gift-worthy,” notes Costco e-commerce pharmacy
buyer Monica McArthur, “but we’ve worked
with our suppliers to customize walkers and
wheelchairs that are best in class, stylish and,
dare I say, fun.”
Wired for sight,
sound and service
Electronics never go out of season, and
Costco.com, just like Costco’s warehouses, is
bursting with computers and electronics.
Costco.com also offers Concierge
Services—free technical support exclusively
for members—for televisions and DVD
players, computers and printers, cameras
and camcorders, DVD players and many
other electronics purchased at Costco.
Concierge Services representatives can help
you learn about a specific product, instruct
you on setup and coordinate an extended
warranty. And this support is completely
free of charge.
Major appliances may not be holiday
fare, but, by buying them online, members
now have the option of having an entire
kitchen or laundry suite delivered to their
home in time for a family get-together.
Costco’s white-glove service includes delivery and installation and even the disposal of
the old appliances.
Costco.com’s pages often include video
instruction, multiple images and in-depth
product information to help you choose the
best merchandise for your needs.
What may be in limited supply at the
warehouse can be expanded online, and that’s
certainly true of Costco.com’s apparel selection, which keeps on growing. This year
ONLINE TREASURE HUNT
CONTINUED FROM PAGE 31
members have seen an expanded array of
styles, colors and sizes—at unbeatable
prices—with more on the way. New items are
launched on the site every week.
For men, there are more dress shirts, outerwear and sweaters, as well as big and tall
sizes. For women, styles are more fashion forward, and available in missy and plus sizes. “If
you’re shopping at the warehouse and they
don’t have your size, always check online,”
says Kelly Christensen, assistant general merchandising manager.
Children’s clothing options have been
increasing too. Members will find new baby
and toddler clothing, as well as more girls’
holiday dresses in a wide range of sizes.
Because of Costco apparel buyers’ purchasing
clout, Costco’s dresses are of a quality you
don’t see often in kids’ clothes at any price,
and Costco’s prices just can’t be beat.
Like the warehouses, Costco.com has a
straightforward return policy. If for any reason you’re dissatisfied with your Costco.com
order, you can return your purchase to any
Costco warehouse worldwide for a full and
immediate refund. And Costco will pick up
returns of large bulky items if you can’t take it
back to the warehouse.
This is just a brief look at all the great
offers at Costco.com. The website is also a
gateway to other exciting Costco programs,
such as travel, member services, pharmacy
and photo centers. Browse around to see the
entire world of online savings at Costco.
“Quality, value, service and satisfaction
are guaranteed,” says Ginnie. “If you’re shopping online, think Costco.com first.” C
Frequent Connection contributor
Tracy Schneider lives with her husband and
daughter in Washington state.
delivery. On some items you can choose your
preferred arrival date, and for any occasion
you can add a gift message to your order.
Heading into the holidays
Costco.com is primed for the holidays.
Use it to find gifts to send to everyone on your
list as well as holiday décor for your own
home (see “ Costco.com holiday countdown”).
The Photo Center offers dozens of ways to
celebrate the season too, with all-new options
for professional-quality canvas prints, framed
canvas prints and multi-canvas mosaics. Of
course, the selection and pricing of Costco’s
photo cards for the holidays cannot be beat.
You’ll find other seasonal items available
online, even when they’re not in the warehouse. Spas and saunas and hot tubs are
offered year-round. Billiard, air hockey and
foosball tables too. They also happen to make
great holiday gifts for the whole family, and
they can be delivered anywhere in the U.S.
Perhaps this season’s most unusual holiday gifts are stylish canes and walkers in
unexpected colors and patterns, which
Costco.com recently introduced. “Walkers
Costco.com has it all
at a great savings © K I K K E
COSTCO.COM CARRIES high-quality, brand-name business
products at the lowest possible
prices, all available for delivery to
your business. The site features
thousands of items not available
at your local warehouse.
A wide range of office supply
products can be shipped to
residential home or commercial
offices. These include everyday
office products—paper, enve-
lopes, labels, calculators, shred-
ders, computers, printers and
more—as well as bigger items
such as office furniture and
janitorial supplies. All, of course,
are offered at great prices.
One particularly helpful
category is printer ink and toner:
The site has ink and toner for
numerous brands of printers.
Most office products ordered
from Costco.com can be shipped
the next business day. To see the
complete selection of products,
click on “Office Products” on the
left side of the home page.
Other business supplies can
be ordered through Costco’s
Business Delivery program. Click
on “Business Delivery” at the top
of the page for full details.—TS