The Costco Connection is published by Costco Wholesale. All
editorial material, including editorial comments, opinion and statements of fact appearing in this publication, represents the views of
the respective authors and does not necessarily carry the endorsement of Costco Wholesale or its officers. Information in The Costco
Connection is gathered from sources considered to be reliable, but
the accuracy of all information cannot be guaranteed. The publication
of any advertisements is not to be construed as an endorsement of
the product or service offered unless it is specifically stated in the
ad that there is such approval or endorsement. Products advertised
may not be available at all locations at the time of publication.
Publishing offices are located at 999 Lake Drive, Issaquah, WA 98027.
Copyright © 2014 Costco Wholesale.
PUBLISHER Ginnie Roeglin
Tim Talevich 425-313-6759 firstname.lastname@example.org
DEPUTY EDITOR, U.S.
T. Foster Jones 425-313-6748
DEPUTY EDITOR, INTERNATIONAL
Stephanie E. Ponder 425-427-7134
Lorelle Gilpin, Ottawa 613-221-2009 Lorelle.Gilpin@costco.com
Sue Knowles, London 011-44-1923-213113 email@example.com
Sylvia Youngsun Yoo, Seoul 82-2-2630-2606 firstname.lastname@example.org
Nora Wang, Taipei 886-2-8791-9988-216
David Wight David. Wight@costco.com
Will Fifield email@example.com
Steve Fisher Steve. Fisher@costco.com
Hana Medina firstname.lastname@example.org
Laura Amann, Karen J. Bannan, Laura Bode, Bob Ecker,
Paul and Sarah Edwards, David Fantle, Jodi Helmer,
Amanda Horowitz, David Horowitz, Deborah R. Huso,
Darryl Jenkins, Tom Johnson, Kathie N. Lapcevic, Shana McNally,
Kathleen Murray, Suze Orman, J. Rentilly, Matthew Robb,
Peter Sacotte, Don Sadler, Marc Saltzman, Cristina M. Schnider,
Eva Shaw, Veda Shook, Daytona Strong, Irene Middleman Thomas
ART DIRECTOR Doris Winters email@example.com
ASSOCIATE ART DIRECTOR Lory Williams firstname.lastname@example.org
Ken Broman, Bill Carlson, Susan Detlor, Steven Lait,
Chris Rusnak, David Schneider, Brenda Shecter
DIGITAL ASSE T COORDINATOR
D. Ted Harris
ASSISTANT PRODUCTION MANAGER
Antolin Matsuda email@example.com
MaryAnne Robbers firstname.lastname@example.org
Jane Klein Shucklin 425-313-8277 email@example.com
ASSISTANT ADVERTISING MANAGER
Kathi Tipper-Holgersen 425-313-6581 firstname.lastname@example.org
Kelli Critchfield 425-416-6235
Jordan Maughan 425-313-2558 email@example.com
NATIONAL ADVERTISING REPRESENTATIVES
West; Texas/Northeast: Frank Colonno 201-962-2759
Midwest: Harold Leddy 847-446-8764
Marshall Leddy 763-416-1980
Rossie Cruz 425-313-6715 firstname.lastname@example.org
CIRCULATION / EDITORIAL ASSISTAN T
Dorothy Strakele 425-313-6899 email@example.com
P. O. Box 34088, Seattle, WA 98124-1088
999 Lake Drive, Issaquah, Washington 98027
from the publisher’s desk
WORD QUICKLY SPREAD throughout Costco corporate headquarters last year. Nashua, New Hampshire,
Costco employee Jeff Bauman was waiting at the finish
line of the Boston Marathon to cheer for his now-fiancée,
Erin, when one of the bombs exploded right next to him.
Many brave strangers rushed to save Jeff’s life as
well as the lives of hundreds of other victims. Costco
employees and management also jumped in to help. Jeff’s
boss, Kevin Horst, quickly contacted Jeff’s family to offer
Costco’s support and soon visited Jeff in the hospital.
Last fall, two fellow Costco employees and amputees from
the Seattle area, Will Fifield and Byron Speers, traveled to
Boston to meet with Jeff and offer their encouragement and advice.
I am sure that Jeff appreciated all of our support, but he would have been a survivor
even without it. As Connection reporter Will Fifield says in our cover story, starting
on page 29, “The courage and grace with which Jeff has met this harrowing chapter of
his life are just plain inspirational.” You can read more about Jeff’s hope and courage in
his new book, Stronger, available in our warehouses.
The summer travel season shifts into full gear this month with the holiday weekend.
Millions of Costco members have discovered Costco Travel, our in-house travel service.
We offer top-quality vacation packages, cruises and rental cars at the usual Costco savings. If you are ready for a summer vacation, check out the special Travel section, starting on page 34.
Happy Mother’s Day to all Costco moms on May 11! New moms and dads may want
to read this month’s Buying Smart column, “Bringing up baby,” on page 92. Costco offers
great savings on a wide variety of baby products, including cribs and changing tables,
strollers and car seats, diapers and wipes, sleepers and formula. Be sure to check Costco.
com for a year-round selection of additional baby products.
Last but by no means least, this Memorial Day we also honor veterans and give our
heartfelt thanks for their service and the sacrifices they and their families made to keep
our country safe. Happy Memorial Day from all of us at Costco! C
Ginnie Roeglin is Senior Vice
President, E-Commerce and
Publishing, and Publisher of
The Costco Connection.
from the editor’s desk
MAY IS A SPECIAL month at Costco for reasons well
beyond the exciting spring and summer products that
arrive this time of year. May is a month for miracles.
Each May, Costco conducts its annual campaign
for Children’s Miracle Network Hospitals (CMNH).
Every time you make a purchase in your local ware-
house this month, you’ll hear a friendly question at the
checkout stand: “Would you like to make a donation
to your local Children’s Miracle Network hospital?”
The colorful yellow and red balloons above the cash
registers—just a few early in the month, then a com-
plete mosaic four weeks later—show how many of our members say “yes.”
The campaign is a tremendously poignant example of people taking a small step
to make a huge difference. Since 1983, CMNH has raised more than $4.7 billion, most
of it a dollar at a time.
Money from Costco’s campaign goes to 100 Children’s Miracle Network hospitals
across North America. These facilities specialize in treating sick children with expertise
and equipment that simply don’t exist in standard hospitals. The money supports
research and training, buys new equipment and helps pay for uncompensated care—
so that any sick child, regardless of his or her family’s financial situation, can get help.
It’s important to note that local donations go to local hospitals.
Along with promoting the sale of balloons in the warehouses, Costco employees
get involved with various fundraising activities in our corporate and regional offices,
ranging from bake sales to golf tournaments. And the company complements these
grassroots activities with a sizable donation. Last year, member, employee and corporate
donations added up to $26.9 million for CMNH. That’s truly a real-life miracle. C
Tim Talevich is Editorial
Director of The Costco