DON’T QUIT. This idea came to me this
morning during my prayer time. It felt
like a plea.
In Napoleon Hill’s legendary book
Think and Grow Rich (Napoleon Hill
Foundation, 2012; not available at
Costco), he writes about a miner who
quit inches away from one of the richest
gold strikes of that time, Acres of Gold.
How many times have you quit just
Please, don’t quit!
WALLY AMOS: BE POSITIVE
Wally Amos is the
founder of The Cookie
Kahuna. You can reach
Wally at thecookie
FRESH VIEWS’ NEW Year’s resolution is
to not just offer meaningful information
for small businesses, business owners
and entrepreneurs, but to also offer a forum
for your insights. Our first question is:
How do you stay calm under pressure?
Please try to keep your answers short and
email your tips to firstname.lastname@example.org
with “Fresh Views tips” in the subject
line. Include your name, city, state, the
name of your business and title. The best
tips will be featured in an upcoming
edition of The Costco Connection.
“MOTIVATING PEOPLE DOESN’T work,
because people are already motivated,”
says Costco member Susan Fowler, business researcher, consultant and coach, in
her book, Why Motivating People Doesn’t
Work … and What Does: The New Science
of Leading, Energizing, and Engaging
2014; not available at
Costco). “Leaders need to
ask why people are moti-
vated to do what’s been
asked of them. Consider the
young student who hates
law school because of the
pressure his parents put on
him to succeed. The secre-
tary who is an expert at
maintaining her manager’s
calendar but lives in fear of
incurring his wrath if she
makes a mistake. People are always moti-
vated, but some reasons promote well-
being for themselves and others—and,
unfortunately, some reasons don’t.”
Fowler offers tips for bosses to help
employees find higher-quality motivation.
Encourage autonomy. Frame deadlines as useful information critical for
achieving important goals rather than hammers for applying pressure.
Deepen relatedness. Appreciate the
vital role feelings play in generating
employee work passion. Explore emotions—your own and those of others—by
asking people to reflect on how they feel
about their goal and then authentically
acknowledging their response.
More in archives
On Costco.com, enter
“Connection.”At Online Edition,
search “Wally Amos.”
inches away? You will never know.
Which is another reason to keep going.
Not quitting means you constantly
live where the action is, in the now.
There simply is no place like now. It is
the only time there is. You cannot get
out of now.
Also, the only place you can ever be
is here. Wherever you go, that is where
you are: here. To me that means you
have everything to gain if you keep
going, and nothing to lose.
If you keep going you will not live a
life of regret, saying, “If only,” or “I wish
I had.” That is living in the past, which is
nothing, and gives no rewards. Life is
about constantly making positive
decisions here and now, in the present.
For me, this last year has been a
year of one setback after another
during the launching of another cookie
company, The Cookie Kahuna. Often it
felt like I would climb up the hill, almost
Develop people’s competence.
Focus on setting learning goals, not just
output goals. At the end of the day, it isn’t
just about what a person accomplishes, but
about how they grow. Try asking, “What
did you learn today?”
Promote mindfulness. Prompt awareness of options a person may
not have considered. Ask
questions such as “Why is
this important to you (or
not)?” and “What alternatives
have you considered?” These
simple, open-ended questions
help individuals rise above
patterns of behavior that
often sabotage their best
Align with values.
Conduct a values conver-
sation with individuals you
lead. They may have succumbed to subop-
timal motivation based on money, rewards,
incentives, power, status, fear, pressure,
guilt or shame. Help them consciously
align their work to meaningful values
that generate sustained positive energy,
vitality and sense of well-being.
Connect to purpose. Your organization may have spent enormous resources
crafting and socializing its vision, purpose
and mission. Now help individuals do the
same. Encourage the people you lead to
develop their own workplace purpose
statements. Few things in life are more
powerful than acting from a noble purpose.
For more information, go to motivation
reach the top, then slide back down.
There have been some disappointing
times, but at no time did I ever consider
quitting. I knew if I quit it would be a
definite “no, it’s over.” Yet, if I just found
the courage and fortitude to keep going,
I knew I would succeed. Which is exactly
Life is never what it appears to be; it
is always more. Just hold on to your
vision, and have faith. We are human
beings, doing things. My company is now
up and selling cookies online, and all
kinds of great things are happening
because I refused to quit.
Whatever you are working on, please,
don’t quit! C
Improve your motivation How do
you stay calm