MARCH 2016 ;e Costco Connection 89
IF YOU WOULD like to update your Costco
membership information without having to
make a call or stop by the warehouse, we’ve got
good news. The ability to manage your Costco
membership account is now available online at
Here’s how it works.
For your own security, you must first go
through a one-time member-verification
process to get started managing your membership account. This can be completed in
one of the following two ways:
• Go to Costco.com.
• Select “My Account.”
• Enter your Costco membership
• Enter your Costco.com password
(if you don’t have one, create one).
• Correctly answer a series of security
questions based on information you
provided to Costco or, if you are a
new member, based on information
obtained from an external public
Or your second option:
• Go to any Costco warehouse
• Present your valid ID, your Costco
membership card and your email
address to membership staff.
• Receive an email with a link to set
up a password online and access
your membership account (the link
is valid for 48 hours).
Once verified, you can manage your
Costco membership account online 24/7 and
make changes to information such as your
phone number, email and home address. You
can also manage cardholders on your membership account, renew and/or upgrade your
membership and edit your personal preferences, such as whether you wish to receive our
coupons or information from Costco’s third-party business partners. Keep checking back
for additional enhancements to the site.
Some aspects of membership, such as
reversing your Executive status or canceling,
are not available online and still require the
assistance of a Costco employee.
If you need additional assistance, call
Costco’s Member Service Center at 1-800-774-
2678, Monday through Friday, 6 a.m. to 6 p.m.
(PT), and Saturday through Sunday, 8 a.m. to
5 p.m. (PT), or visit the membership counter at any Costco warehouse. C
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