products in a way that supports our important relationship.
CC: What do Ameriprise Auto & Home
Insurance and Costco have in common?
LKJ: From the beginning, we felt our organizations held very similar values. We are
equally committed to meeting our clients’
needs. We aim to maintain a healthy and
innovative business so that we can deliver
competitive and compelling products that
will support Costco members in their time
CC: Costco’s commitment to providing an
exceptional member experience is key to
your business; how does Ameriprise Auto
& Home Insurance support that?
LKJ: Since the very first day of our relationship, we’ve embraced the expectation of
delivering a member experience that
meets the Costco standard. Our business
model has always been about enhancing
the value of our alliances’ brands with
their customers. It’s truly the only way we
have ever done business. We continually
check in with our clients and employees,
from the front lines to those behind the
scenes, to see how we are doing in delivering those experiences.
CC: How does your vision statement support that goal?
LKJ: At the core of our vision statement is
our commitment to protecting what mat-
ters most to our customers. Although
many consumers may never experience a
loss to their auto or home, for those who
do, it’s traumatic and can have a signifi-
cant financial and emotional impact on
their lives. It is at those times that we
deliver on our commitment to customers,
and we do so by handling every interaction
with care. We live our vision every day at
Ameriprise Auto & Home Insurance. C
Lisa K. Jossart
© HVOSTIK / SHUTTERSTOCK
GET A QUOTE, HELP CMN
DURING THE month of May, for every
qualified auto insurance quote a member receives, Ameriprise will donate $5
to Children’s Miracle Network (CMN)
Hospitals. Ameriprise believes in giving
back to the communities where its customers and employees live and work.
“Our business is focused on helping
people prepare for unexpected events,
but it also includes supporting families
and individuals who are facing difficult
situations,” says Lisa K. Jossart, Ameri-
prise’s vice president of marketing and
alliances. “We’ve been backing this
annual campaign for more than a decade
and are honored to support Costco in its
mission to help CMN Hospitals.”
CMN Hospitals helps to support more
than 10 million children in 170 hospitals
across the United States and Canada
(see page 125). For each dollar raised:
• Thirty-one cents goes to custom
needs (such as a new hospital wing or
• Thirty cents provides charitable
care for kids who don’t have enough or
• Fifteen cents is used to purchase
• Twelve cents goes toward research
• Twelve cents provides special services, such as specialized therapy.
The bottom line is that many children
would not survive without the help of
CMN Hospitals. So if you’re looking for a
high-quality, reasonably priced insurance
policy for an automobile, your home,
apartment and more, get a quote today.
Call Ameriprise Auto and Home
Insurance for a no-obligation auto insurance quote at 1-866-370-7998, or visit
more information and disclosures, see
Ameriprise Auto & Home Insurance
offers value and assurance
have been saving money
on auto and home insurance with Ameriprise
Auto & Home Insurance
for almost two decades.
The Connection spoke
with Lisa K. Jossart,
Ameriprise’s vice president of marketing and
alliances, to learn more about the service.
THE COSTCO CONNECTION: What makes
Ameriprise Auto & Home Insurance special for Costco members?
LISA K. JOSSART: Every Ameriprise Auto
& Home client comes to us through a strategic relationship. We provide important
products people need to protect their vehicles, their homes and their financial well-being, and we do this in a personalized,
hands-on way for each of our customers.
CC: How long have Costco and Ameriprise Auto & Home Insurance been working together? What makes this relationship successful?
LKJ: Our relationship started ;; years ago,
in the spring of ;;;;. We work closely with
our team at Costco daily, and the collaborative nature of our relationship is key to our
success. We continually discuss what matters most to Costco members, as well as
how we can ensure we’re delivering our