FOR MANY BUSINESSES, time is of the
essence. Documents, letters and parcels can,
and often do, bear an urgency that can be satisfied only by a fast, reliable delivery service.
Through DHL, Costco offers such a service,
with a value that can’t be beat.
DHL has long been considered one of
the best overnight delivery services. DHL’s
ShipReady™ products offer Costco members
substantial savings over the competition.
According to business owner and Costco
member Keith Allen of Integrity Capital
Corporation in Westfield, New Jersey, “FedEx
and UPS were pretty expensive, so I started
using DHL ShipReady. I found I could get a
better price through Costco. Nobody else
could offer it at that price.”
And now, Executive Members save even
more (see chart).
COURTESY OF DHL
Here’s how the program works. ShipReady envelopes are available at costco.com.
Prices are per envelope, and purchases must
be in blocks of 10. Additional discounts are
available for single orders of 50 envelopes or
more. Handling and fuel surcharges are included; no extra fees will be added.
If you are wondering, “What if the rates
change before I use
them all?,” no cause
for concern. Your prepaid envelopes will still
be good to go with no additional charges.
ShipReady envelopes have no weight
limits, no expiration dates and no invoices.
Everything is truly prepaid, making it the
only such overnight product on the market.
Reliability is also key. Your package is
guaranteed by DHL to be delivered by noon
the next day to all major metropolitan areas
within the contiguous United States.
As if the value weren’t substantial enough
already, the current Costco “Wallet Full of
Savings” contains a coupon offering an additional 10 percent off until April 1. Pick up a
Wallet in your local Costco.
To order envelopes, visit costco.com, click
on “Services,” then on “Prepaid Overnight
Delivery,” or for more information call toll-free 1-800-514-0351.—Steve Fisher
Letter Envelope— 12. 5" x 9. 5"
Legal Envelope— 15" x 9. 5"
Express Pack— 16" x 12"
Hidden fees annoy small businesses
Do you know how
much you’re really
paying for merchant
AS A BUSINESS OWNER, how many times
have you said, “I give up—I don’t understand
these merchant processing charges on my
credit-card service statement”? If you’re like
the typical business owner, more times than
you care to remember.
“I think a lot of merchants really don’t
understand their statements,” says Jay Smith,
Costco’s director of business and financial
services. But don’t give up, he advises.
“There’s a wealth of information in your
statement if you know how to interpret it.”
At the very least, your statement can
show if you’re being charged according to the
conditions of your contract or if additional
fees are being applied and how much they are
Though every provider’s report looks
different, on every one is a section business
owners are painfully aware of: fees.
The “fees” part of your statement
addresses additional costs. Amazingly, there are
more than 60 fee categories that various
processors can apply to an individual statement. Examples include deposit fees, monthly
statement fees, POS (point of sale) fees, customer service fees, authorization fees, settlement and batch fees and extended-guarantee
fees. These charges can be substantial, possibly
even equal to or greater than the monthly cost
“It’s no wonder it’s confusing,” says Jay.
“And those fees are in addition to what is
most likely a higher transaction rate than the
one we’re offering to our members.”
The NOVA service offered to members is
simple to understand, and Costco has negotiated great rates for small businesses. “Based
on a monthly minimum of transactions,
retail businesses pay a qualified per-transac-tion fee of 1.64 percent plus 20 cents,” says
Jay. “There are no hidden fees or ‘junk’ fees.
And if you’re an Executive Member, NOVA
will waive the $25 application fee and the
$4.95 monthly statement fee.”
There is a dedicated call center at NOVA
just for Costco members. “They’ll help members through the process,” says Jay. “Many
small businesses save hundreds of dollars
For more information on merchant credit
card processing, call toll-free 1-800-848-6705
and refer to reference code 83108 or go to
costco.com and click on “Services.”