c ovsetorry
SPECIAL ORDER KIOSKS
Making a
better
abode
WHEN IT COMES to home improvement, if
you’re not a do-it-yourselfer, how do you
choose the right person for the job?
Costco eliminates that worry by seeking
out the most reliable companies in any
given area to provide quality products
with professional installation. Products
include custom countertops featuring
DuPont surfaces, home organization from
California Closets, Amarr garage doors
with installation, Schrock cabinets, landscape design and building, Graber “do-it-
yourself” blinds, custom gutters including
Leaf-Guard gutter protection, Sealy mattress delivery, and Shaw and Mohawk carpets and Hunter Douglas window fashions
serviced by Custom Decorators.
One important note: These services
and products are not available in all warehouses. Visit your local warehouse to see
the special order kiosks available in your
area or call toll-free 1-877-483-6226. To
find the closest warehouse, visit costco.
com, click on “Locations,” and then enter
your zip code or city to get a list of warehouses near you.
D IAMOND PROGRAM
Finding that
s p e ci al
d iamond
THE QUALITY AND THE VALUE of Costco’s
diamond selections are unquestionable,
especially after a story on ABC’s Good
Morning America in October 2005 made a
favorable comparison between Costco’s diamonds and Tiffany’s. The only thing left to do
is make your choice. Costco provides three
ways to unearth the gem you have in mind.
s Go to your local warehouse and choose
from the selection of diamond jewelry
s in disp lay cases.
E -mail specialorderdiamond@costco.com
or call Costco’s Special Order Diamond
Program at 1-877-864-8695 to select
from our inventory.
s Go to costco.com and choose from
online selections, or use the “Build a
Unique Diamond Solitaire” tool in the
“Jewelry” menu.
s pace. Go to costco.com, then click on “Food and
W ine,” or enter “custom wine cellars” in the Search
b ox. Freestanding storage units are also available.
Electronic gift certificates. Costco.com prov ides fast, easy and convenient gift giving in the
f orm of electronic gift certificates. Within 24 hours
o f the purchase of the certificate, an e-mail is sent to
t he recipient, inviting him or her to choose from the
t housands of items online. A personalized message
c an be added to the gift, and the purchaser receives
a n e-mail verifying that the certificate has been sent.
T o purchase an electronic gift certificate, go to
c ostco.com and enter “electronic gift certificate” in
t he Search box or click on “Gifts & Tickets,” then on
“ Tickets & Gift Certificates.”
Online publications. Costco Connection issues
d ating back to September 2004, the Costco Way series
o f cookbooks and the Costco Household Almanac are
o nline. Also available are resource guides covering
f ood safety, buying diamonds, digital cameras and
K irkland Signature wines; and gas station and hearing
c enter locations. Go to costco.com and click on
“Costco Connection Magazine.”
Product notices. Occasionally an issue arises
that may involve a safety notice, recall or update being
issued by Costco or a particular product’s manufacturer. To see all notices, go to costco.com and click on
“Help,” then on “Product Notices.”
Pharmacy. Not only can you order new prescriptions or refill your existing prescription online, to be
shipped directly to your home, but you can find a
plethora of information on individual drugs, Medicare
Part D, warehouse Hearing Aid Centers and more. Go
to costco.com and click on “Pharmacy.”
Rebates. If you have purchased products offering
rebates in the warehouse or online, and the rebate
comes from Costco, not the manufacturer, you can
easily submit the rebate online or learn if one exists.
Once you have submitted the rebate, it’s even possible
to check on its status. Go to costco.com and click on
“ Rebates,” or enter “rebates” in the Search box.
Special-order printing. When you need to send
out invitations or announcements with maximum
impact but reasonable expense, costco.com provides
customized printing for every need. Go to costco.com
and enter “invitations” in the Search box.
Wedding floral program. If you’re planning a
wedding, you can avoid one element of angst by
turning to costco.com for wedding flowers. The
site’s Wedding Collections provide affordable and
elegant bouquets along with items for the wedding
party and reception at incredible savings. Go to
c ostco.com and click on “Floral.”
Combo offerings
Some services can be found online as well as in
t he warehouse or even by phone.
Costco Services. Costco offers a wide variety of
services for small businesses and/or personal use to
help members save money on insurance, real estate
sales and loans, check printing, auto buying, small-business Web sites, 401(k) plans and more. Executive
members receive additional benefits. Look for
brochures in warehouses, or go to costco.com and
click on “Services.” Many service pages include interactive calculators or applications to help you determine your needs and see how much you’ll save.
