The Costco Connection - December 2014

10 ;e Costco Connection DECEMBER 2014

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Readers are encouraged to submit letters to our editors on any topic or issue covered in The Connection. Please include your full name and phone number or address. Send an email to dialogue@ costco.com; or write to: Dialogue, The Costco Connection, P.O. Box 34088, Seattle, WA 98124-1088; or fax to (425)

313-6718. The editors reserve the right to edit letters for publication.

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Photo book fan

I was pleased to see your photo books profiled in the latest issue [“Photo finish,” November 2014]. I used to use a different company for my photo books, but when the last one cost $150 ( 50 pages), I knew I had to shop around.

I have been thrilled with the quality, quick delivery and, of course, the price [from Costco]! My most recent book is to celebrate my stepfather’s 75th birthday, and it cost $32

for about the same number of pages. Costco offered a coupon for $5, which I used to bring it down even further.

To have a book with letters and greetings
from friends and loved ones, photos from
infancy to golden years, is a precious gift that
will be looked at and enjoyed for years. These
keepsakes are my “go-to” for books to celebrate
and remember birthdays, vacations and more.

Thank you for providing yet another fantastic product for our family.

Kathy L. Young
Vancouver, Washington
Security checks

Great article about the Costco Check Printing service [“Checking for high security,” November 2014]. When I’m out of checks I’m going to be “checking” you out.

You missed an opportunity in your article to round out the safety concerns you address by not mentioning that you also sell (at a very good price) the Uni-ball 207, pigmented ink pens. It is easy to wash checks unless you use pigmented ink. The safety features of your printed checks, coupled with the pigmented ink pens that you sell, provide a winning combination for those who can’t tear themselves away from the good old feel of ink writing on paper, the tear of the paper seam and the ritual stuffing of the envelope.

Thanks, and keep up the good work,

Catherine Carpenter
Stanwood, Washington
Kirkland Signature beer

I belong to a group of neighborhood retirees who get together every afternoon for conversation and, of course, a few beers. That is when I introduced them to [Kirkland Signature™Lite Beer]. Everyone of them either went right to Costco and purchased it or went the next time they were to shop there.

[Recently], one of the guys went to purchase a few cases, and, much to his chagrin, it was all gone and there were no plans to replenish the stock according to the employees.

The guys are disappointed. If there is anything you can do to help us out with this issue, it would be more than greatly appreciated.

Lee O’Connor
Murrells Inlet, South Carolina

Matthew Mize, Costco wine, beer and spirits buyer, replies: Thank you so much for your kind note and positive feedback. We initially launched this item as a test to gauge the interest level of our members, and, as such, quantities

Debate goes on

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changes
By mail:

Membership Processing P.O. Box 34783

Seattle, WA

98124-1088 By phone:

1-800-774-2678

By email:

customer service @ costco.com

By fax:

(425) 313-6823

Please allow four to six weeks for processing.

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In response to the November Debate, “Should there be term limits for lawmakers?”

Member comments NO. Career politicians are not the problem.

The fact that they must raise massive amounts of cash for elections and spend a huge amount of their time not working but fundraising, predominantly from wealthy special interests and individuals who gain influence via said contributions, is the actual problem.

Jon Lubar
Chicago, Illinois

YES. I think it works well to keep the same people from occupying an office for a lifetime. Term limits offer a real possibility that new ideas will be presented and old roadblocks might have a chance to be removed.

Malene Mortenson
Louisville, Colorado

were limited. I’m very happy to say that the response has been positive, and we are now gearing up to rerelease this product in mid-December. Barring any unforeseen circumstances, it should be available again in South Carolina by the last week of December, and should remain in stock from that point forward.

Never too late to learn

I love learning, even at 77 years of age.

I enjoyed ever so much the article starting on page 54, the details of putting the new Heritage Collection together [“Thinking outside the disc,” November 2014]. I like how [historical researcher Kevin Morrow] noted that he takes notes as he reads, then he looks back at the notes and pares them down to find the bullet points of the subject.

I can’t make any more comments right now because I am not finished reading your wonderful magazine.

Betty L. Dilley
Cañon City, Colorado
Great Costco Travel cruise

I cannot tell you how pleased we were with the planning, the getting in touch with us and also us receiving a $545 credit toward our recent cruise on Royal Caribbean from Honolulu to Sydney, Australia.

Everything the Costco Travel agent did for us was fabulous. She kept us in the loop for the many months we were waiting for the special day our cruise was starting.