What current
Costco American
Express cardholders
need to know
TO ALL CURRENT Costco American
Express® cardholders: The new Costco
Anywhere Visa® Card by Citi is on its way to
you. In fact, you may have already received it.
Costco will continue to accept all
American Express cards through June 19,
2016. But starting June 20, 2016, Visa cards will
become the only major credit cards accepted in
the warehouses and on Costco.com. Costco
will accept all active Visa cards.
Members with Costco cards from
American Express will automatically receive
new Visa credit cards from Citi to replace their
existing cards. Except in very limited circumstances, if you have a Costco card from
American Express, such as the TrueEarnings
Card or the Costco Cash Rebate Card, there’s
no need to reapply for the Citi card.
Here’s what to expect between now and
June 20.
; Members with Costco cards from
American Express should continue to use
their cards inside and outside Costco through
June 19. Cardholders earning cash-back
rewards will continue to earn these rewards
on all eligible purchases through June 19.
; Members with Costco cards from
American Express will automatically receive
new EMV chip-enabled Visa credit cards
from Citi to replace their current cards. As
with the American Express card, your Costco
membership information will be on the back
of the card.
; You won’t have to reapply. The new
card will arrive by mail in May or early June.
; You can start to use the new Visa cards
on June 20.
; After June 19, the Costco cards from
American Express will no longer work for
any purchases.
; In very limited situations, a cardholder’s American Express account may not be
transferred to Citi. If that is the case, American
Express has contacted or will contact the
cardholder directly with additional details.
; All cash-back rewards earned on Costco
cards from American Express through June 19
will automatically transfer to the new credit
card from Citi. You will continue to earn
rewards on the new credit card
beginning June 20. Your February
2017 cash-back rewards coupon
from Citi will include cash-back rewards
earned on both the American Express and Visa
cards in a single check, so you won’t lose any of
the rewards you’ve already earned.
; Please note: If your Costco card from
American Express does not earn cash-back
rewards, please visit americanexpress.com/
programupdate for more information.
; Also, the card transition will not affect
your credit. Citi will not pull a credit report as
part of the account transfer process, and cardholders will maintain their existing credit line.
; Any balance on your Costco card from
your American Express account will transfer
automatically to your new Costco Anywhere
Visa Card on June 20. When you receive a
statement from American Express, please send
your payment to American Express by mail,
phone or online. When you receive a statement
from Citi, please send your payment to Citi.
We’re sure you have more questions about
the new Costco Anywhere Visa Card by Citi,
including details about rewards and benefits.
For the most up-to-date information, visit citi.
com/WelcomeCostco. You can contact
American Express via the phone number on
the back of the American Express card, or by
visiting americanexpress.com/programupdate.
The July issue of The Costco Connection
will contain more details and information. C
Costco credit
card transition
inside costco
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